Document Viewing Instructions

PDF Viewer Troubleshooting Instructions

To view most of the documents on our website, you will need a PDF viewer. You can get the latest version of Adobe Reader at the following link.

Downloading A PDF From Our Website

If you are experiencing any issues opening or downloading PDF documents from our website, you can try any of the following options listed below.

  1. If the PDF/form does not open a web browser, you can right-click on the PDF link and select "Save Link As" or "Save Target As". This will download the file without having to open it in the web browser.
  2. Once saved/downloaded, open the saved file using your computer's file system. If you open the saved file from the web browser’s download tab, you may run into the same issue as before.
  3. Open the file from the saved file location using Adobe Acrobat Reader.

Browser Specific Settings

If the items above don't work, try the following settings based on which browser you are using.

Google Chrome
Follow these steps to change the browser settings:

  1. Settings
  2. Advanced
  3. Content Settings
  4. PDF Documents
  5. Make sure "Download PDF files instead of automatically opening them in Chrome" is selected

Firefox
Follow these steps to change the browser settings:

  1. Options
  2. Applications
  3. Find the Content Type for PDF and select "Save File" or "Use Adobe Acrobat" under Action