State Fleet Billing Usage System (BUS) - FAQs
Adding Users to the BUS System
Adjustments
- How can I request a bill/usage adjustment?
- How can I adjust previous bills?
- How do I see where in the process my adjustment request is at?
Search Information
- How can I search for a vehicle's usage details?
- Can I search for a vehicle usage adjustment?
- Is there a listing of the vehicles assigned to my agency?
Submitting Entries
- Why can't I submit an entry?
- How can I tell if an entry has been submitted?
- How can I add vehicle usage information?
- If a vehicle has been loaned out to another agency, who submits the usage information?
Viewing Entries
- How can I view previous bills?
- How can I view the usage of a specific vehicle?
- How can I view my vehicles assigned to a specific location in my agency?
- How often does the Motor Pool reservation usage get transferred and how is it viewed?
Billing Information
- How will I receive my bill?
- How can I view the vehicle usage details?
- When and how can my agency preview the bill?
- How can I view past bill history for my agency?
- How do I know if all my vehicles have been submitted for billing?
Miscellaneous Information
- Where can I find the State Fleet rates?
- How can I download this information?
- Where can I find my turnaround document?
- How can I compare my agency's total vehicle usage this month against another month?
