State Fleet (BUS) - FAQs

Adding Users to the BUS System

• How can I add an agency user to the system?

Adjustments

• How can I request a bill/usage adjustment?
• How can I adjust previous bills?
• How do I see where in the process my adjustment request is at?

Search Information

• How can I search for a vehicle's usage details?
• Can I search for a vehicle usage adjustment?
• Is there a listing of the vehicles assigned to my agency?

Submitting Entries

• Why can't I submit an entry?
• How can I tell if an entry has been submitted?
• How can I add vehicle usage information?
• If a vehicle has been loaned out to another agency, who submits the usage information?

Viewing Entries

• How can I view previous bills?
• How can I view the usage of a specific vehicle?
• How can I view my vehicles assigned to a specific location in my agency?
• How often does the Motor Pool reservation usage get transferred and how is it viewed?

Billing Information

• How will I receive my bill?
• How can I view the vehicle usage details?
• When and how can my agency preview the bill?
• How can I view past bill history for my agency?
• How do I know if all my vehicles have been submitted for billing?

Miscellaneous Information

• Where can I find the State Fleet rates?
• How can I download this information?
• Where can I find my turnaround document?
• How can I compare my agency's total vehicle usage this month against another month?