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State Fleet (BUS) - FAQs

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State Fleet Billing Usage System (BUS) - FAQs

Adding Users to the BUS System

  • How can I add an agency user to the system?

Adjustments

  • How can I request a bill/usage adjustment?
  • How can I adjust previous bills?
  • How do I see where in the process my adjustment request is at?

Search Information

  • How can I search for a vehicle's usage details?
  • Can I search for a vehicle usage adjustment?
  • Is there a listing of the vehicles assigned to my agency?

Submitting Entries

  • Why can't I submit an entry?
  • How can I tell if an entry has been submitted?
  • How can I add vehicle usage information?
  • If a vehicle has been loaned out to another agency, who submits the usage information?

Viewing Entries

  • How can I view previous bills?
  • How can I view the usage of a specific vehicle?
  • How can I view my vehicles assigned to a specific location in my agency?
  • How often does the Motor Pool reservation usage get transferred and how is it viewed?

Billing Information

  • How will I receive my bill?
  • How can I view the vehicle usage details?
  • When and how can my agency preview the bill?
  • How can I view past bill history for my agency?
  • How do I know if all my vehicles have been submitted for billing?

Miscellaneous Information

  • Where can I find the State Fleet rates?
  • How can I download this information?
  • Where can I find my turnaround document?
  • How can I compare my agency's total vehicle usage this month against another month?
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