Frequently asked Questions - NDDOT’s Smart Restart

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FAQ-Driver License Smart Restart
FAQ-Motor Vehicle Smart Restart
FAQ-Load Restrictions
NDDOT Smart Restart

Frequently asked Questions - NDDOT’s Smart Restart - COVID-19

Driver License

Can I renew my driver license online?

Yes. As long as you meet the eligibility requirements identified on the website at https://apps.nd.gov/dot/dlts/dlos/renewal/welcome.htm

Can I take a permits test?

Testing for learner’s permits are conducted by appointment only at all driver license sites. Please make an online appointment with a driver license office or by calling 1-855-633-6835.

Can I make an appointment for a REAL ID?

The United States Department of Homeland Security (DHS) has announced that it has extended the REAL ID enforcement to October 1, 2021, you are able to get a REAL ID. A Real ID can be obtained at the same time of a Renewal application or as a duplicate document application. Please make an online appointment with a driver license office or by calling 1-855-633-6835 You will be required to bring all of the required documents to your appointment. Information about what is needed is available at https://www.dot.nd.gov/divisions/driverslicense/real-id-information.htm.

My driver license expired and I want to get a REAL ID, how do I make an appointment to accomplish this?

Please make an online appointment with a driver license office at https://nqa3.nemoqappointment.com/Booking/Booking/Index/5KIDD4bc or by calling 1-855-633-6835. If you wish to get a REAL ID at this time please bring all required documents to your appointment

My eye exam is about to expire and I need to renew my driver license, what can I do? Can I do it by mail?

You may be eligible to renew your license online if you meet eligibility requirements which are available at https://apps.nd.gov/dot/dlts/dlos/renewal/welcome.htm If you are over 65 you must renew in person.

My son is 15 and has completed the Driver Education Training and received the waiver. He has had his permit for one year. Can he get his driver license online by sending in his waiver digitally and not coming into the office due to COVID-19?

We will be conducting this process electronically. You will need to complete this online Road Test Waiver application: https://www.dot.nd.gov/forms/sfn61317.pdf
Please submit this application along with your Certificate of Course Completion in a PDF form to dlappt@nd.gov
Your license will be mailed to the address on record.

Can I schedule a driving test for a CDL?

To make an appointment please call 855-633-6835.

I want to obtain a North Dakota learner's permit. Can I do this online?

Obtaining a North Dakota learner’s permit will be conducted by appointment only at all driver license sites. Please make an online appointment with a driver license office at or by calling 1-855-633-6835.
Currently, North Dakota learner’s permits are not obtainable online.

When I come for my in-person appointment for my road test, will I have to wear a mask?

We are doing all we can to keep NDDOT customers and staff safe during this pandemic, so we are asking you to please follow these guidelines:
If scheduled for a service (other than road test): please proceed to the entrance of the Driver License location upon your appointment time while keeping social distancing of others.
A mask may be required.
You will be screened for COVID-19 symptoms at the door or the road test vehicle through a medical screening and temperature check. If you are sick you will be required to reschedule.
If scheduled for a road test appointment, please continue to the driver license office entrance. Please follow these additional steps:

Have the inside of your car clean
You are required to wear a mask during the test (will be provided for you). Refusal to wear the PPE will require the test to be rescheduled.
There cannot be any additional individuals accompanying the tester besides the required legal guardian, parent, or licensed driver. These individuals will not be allowed to enter the testing/office location to maintain the social distancing guidelines.
Provide $5 cash or check and your learner’s permit
Vehicle insurance card ready
Provide current vehicle registration
Arrive 10 minutes prior to your scheduled appointment. If you are 5 minutes late, you will have to reschedule.

We appreciate your understanding during this time and encourage you to refer to our website for continued updates and additional information.

I need to change my residential address on my Driver License to vote so the ballots are sent to the correct address, can I do this online?

Yes. Please visit https://apps.nd.gov/dot/dlts/dlos/addressWelcome.htm. As long as your address is updated in the system you do not need an updated card.